Costco Mobility: phone deals and plans at Costco in Canada

What is Costco Mobility?

It is the wireless kiosk in Costco warehouses, branded Costco Mobility and operated by WIRELESS etc., a Glentel company. Staff can set you up on a plan from several carriers at one counter, which is the main advantage over a single-carrier store: you can compare in one place.

Which carriers does Costco Mobility sell?

Costco Mobility lists Rogers, Bell, Fido, Virgin Plus, Chatr Mobile, Lucky Mobile and SaskTel. Availability depends on your province and warehouse.

Are Costco phone deals better than the carrier's own?

Sometimes. The kiosk runs member promotions on top of the carrier's price, so the useful comparison is the total cost over the contract: device price plus 24 months of the plan, minus any credit. Ask for that total in writing and compare it with the carrier's own site before you sign.

Can you return a phone bought at Costco?

Yes, within 90 days: Costco's return policy lists cell phones among the electronics with a 90-day window. Plan cancellations follow the carrier's terms, so check those separately. Costco's Concierge tech support does not list cell phones, though it covers tablets and smart watches. See our return policy guide.

Can you trade in an old phone?

Costco lists a device trade-in program with Phobio for laptops, tablets and smartphones among its member services. Compare its offer with the carrier's trade-in credit.