Buying Guides
Costco laptops in Canada: warranty, returns and how they compare with Best Buy
Laptops from Costco Canada get a 2-year warranty, free tech support and 90 days to return. Best Buy's standard window is 30 days or less. What that is worth, and how to compare prices.
By Cost Check Editorial · Last reviewed Oct 1, 2026 · 3 min read
Costco laptops in Canada come with a 2-year warranty, free tech support and 90 days to return, which is the main reason to buy one there. Best Buy Canada's standard return window is 30 days or less, depending on the item's condition, so on a laptop you might not love after a month, Costco's terms are worth real money.
What do you get with a laptop from Costco?
| Costco Canada | |
|---|---|
| Warranty | Extended to 2 years when the manufacturer's is shorter (computers; tablets are excluded from the extension) |
| Tech support | Free, through Costco Concierge, for computers and tablets |
| Returns | 90 days for computers and tablets |
| Price adjustment | Refund of the difference if the price drops within 30 days |
How does Costco compare with Best Buy for laptops?
On terms, Costco is stronger: 90 days to return against Best Buy Canada's standard window of 30 days or less, and a 2-year warranty included rather than sold as an add-on. Best Buy usually has a much wider range of models and configurations, and staff to set the laptop up. Check Best Buy's current policy for the exact window on your item.
Are Costco laptops cheaper?
Sometimes. Costco often sells bundles or specific configurations, so compare the exact model number, not just the name, and add the value of the warranty. Our price tracker compares Costco with other retailers once we have prices for a model, and our deals page badges real price drops.
Can you return a laptop to Costco?
Yes, within 90 days of purchase. After that, the 2-year warranty and Concierge tech support apply. Back up and reset the laptop before you return it. Full rules are in our return policy guide.
Which card should you use?
The CIBC Costco Mastercard pays 2% on Costco.ca orders and 1% in the warehouse, with no annual fee.
Frequently asked questions
- What is the Costco laptop return policy in Canada?
- 90 days from purchase for computers and tablets.
- Do Costco laptops come with a warranty?
- Yes. Costco extends the manufacturer's warranty on computers to 2 years when it is shorter.
- Does Costco offer tech support for laptops?
- Yes, free through Costco Concierge for computers and tablets bought from Costco Canada.
- Is Costco's return window longer than Best Buy's?
- Yes. Costco gives 90 days; Best Buy Canada's standard window is 30 days or less, depending on condition.
Buying Guides